General Booking Terms and Conditions

Deposit

To confirm your reservation, a non-refundable deposit of 5% of the total booking price is required at the time of booking, plus any deposits or payments requested by the Supplier(s). These may vary depending on the travel product or service.

Balance Payment

Full payment is due 60 days prior to departure. If your booking is made within 60 days of departure, full payment is required at the time of confirmation.

Cancellation Policy

 All cancellations must be advised in writing. Cancellation fees apply as follows:

More than 60 days before departure date                        Loss of deposit

Less than 60 days before departure                                 100% of tour cost

Additional supplier cancellation fees may apply and are passed on in full.

Travel Insurance

We strongly recommend that all guests obtain comprehensive travel insurance that includes cover for cancellation fees, medical expenses, and emergency evacuation.

Let us know if you would like assistance arranging a suitable policy.

Health & Vaccinations

It is the guest’s responsibility to seek medical advice regarding health precautions and vaccinations relevant to your destination/s.

Visit www.traveldoctor.com.au or consult your GP for guidance.

Passports & Visas

Guests are responsible for ensuring they hold valid passports and visas for all countries visited.

Refer to Smartraveller for up-to-date travel advice and entry requirements for the destination/s you will be visiting.

Agency Role & Liability

 India Travel Specialists acts solely as a booking agent for third-party travel providers including airlines, accommodation providers, and tour operators (“Principal/s”).

Your contract is directly with the Principal, and their terms and conditions apply to your booking. We receive remuneration from these providers and are not liable for their performance, service delivery, or any changes they make to itineraries, pricing, or availability.

Force Majeure, COVID-19 & Supplier Insolvency

 India Travel Specialists is not liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to: natural disasters, war, civil unrest, terrorism, pandemic outbreaks (including COVID-19), government restrictions, border closures, airline schedule changes, or supplier insolvency (“Force Majeure Events”).

In the event of a Force Majeure Event:

• We will make reasonable efforts to assist with rebooking, credits, or refunds as permitted by the Principal’s policies.
• Any refunds or credits are subject to the terms and conditions of the relevant Principal(s) and may incur fees or be unavailable.
• Vernian World Travel Group is not responsible for any additional costs incurred, including but not limited to accommodation, transport, quarantine, or testing requirements.

We strongly recommend that guests obtain travel insurance that includes cover for pandemic-related disruptions, supplier default, and trip cancellation due to unforeseen events.